How to get User Location details on worklogs

Question

As we continue to assess our current Accounting processes to ensure we are set up for future growth, one thing that has caused recent challenges is related to employees working from different states. There are payroll tax withholding requirements associated with this remote work and in order to ensure we remain compliant with regulations and future internal policies, we’ve found that it will be necessary to begin tracking the location of the work performed, preferably in JIRA. Some high-level requirements are below that we are trying to work off of:

* The work location should be captured each time an employee goes to log time and not at the issue level.
* We’d like the work location to default based on the employee’s default location, but would like them to have the ability to select a new location from a drop-down menu.
* This really only applies to our US employees, and would like to not have employees in other countries have to select this

We use Tempo for time logging and reporting currently which has two partial solutions for this both but both entail limitations. Has anyone found a good way they manage this for their business?

Joshua Herman Doering · Answer

Hi Alexander,

I do know of the feature you are describing and have prototyped it out in our dev instance but believe it fails the second bullet requirement, as instead of the user being in control of putting in their location during the log time action, a tempo admin has to manage the location of the user. This then will lead to users having to reach out to have their location changed in the case they are working away from their typical location. Is my understanding of this feature accurate?

Thanks,

Josh

Alexander Eck [Tempo] · Answer

Hi Joshua,

a couple of releases ago we introduced a feature where you can assign a location to a user. You can create as many locations as you like. This way you can both filter on and group by locations in the Tempo reports.

BR