Automation for JIRA Plugin issue

Question

Hi Team,

I saw some of the videos there i saw in the "Automation for JIRA plugin" Schedule and new action item inside "Send Excel" option.

I installed "Automation for JIRA plugin" in my local machine  but i am unable to find the "send Excel" option.

I have attached the Video reference link and My Screenshot as well, Please do the needful for us.

video Reference : https://youtu.be/vdDAoCTdJNc

Screenshot

Levente Szabo _Midori_ · Answer

Most probably your Excel export template has been renamed or removed.

Please open a ticket for the technical support team, so they can look into it for you.

SHANAVASH MOHAMED · Answer

Thanks @Ste Wright for quick response.

Its working fine for me. Thanks a lot.

and one more problem i am facing when i got mail that xlsx format isn't opening it showing resource not found error. I have attached the screenshot for your reference, PFA

Please do the needful for us

Thanks

shajan

Levente Szabo _Midori_ · Answer

@SHANAVASH MOHAMED,

The order in which you install these apps matters due to the dependencies between them.

Please make sure you follow (reinstall) the right order outlined in the app's documentation: https://www.midori-global.com/products/better-excel-automation-for-jira/server/installation

If you still can't see the automation action, please open a ticket and we can look into it for you.