Users unable to query other watchers

Luc_8h5ugp

Using JIRA 7.13.13

We have some users watching issues and they are running the following JQL:

watcher in (user1,user2,user3)

If user1 runs the query, he gets no results (since not watching any), user2 gets 7 (since watching 7) and user3 gets 26 (since watching 26).  When I run it as an administrator, I get 27.  Any idea what setting prevents users from querying other watchers?

I found the following in the JIRA documentation (https://confluence.atlassian.com/jirasoftwareserver0713/editing-and-collaborating-on-issues-965543057.html).  It says:

What permissions do you need?

To view other users watching or voting for an issue, you need the View Voters and Watchers and Manage Watcher List project permissions.

But even when granting these permissions, it doesn't change the results.

Thanks for your help and time!

Luc

Kirkie

You should ensure first that all those users can view all 27 issues. Go to each one, as each user and check if they can view each of the 27 (you can use permissions helper if needed).

If they have the above permissions and can see the issues, the filter should return 27 despite the user.  They may not have view permission or issue level security may be set for some of the projects being returned.