Hello there, We are trying to achieve the following scenario using SIL Script. Scenario: Adding a CHECKBOX selected values as a comment automatically after the transition. Custom field type : Checkbox Checkbox Values: * For Study * For Action * For Reply Consider user selects "For Study" & "For Reply" as checkbox values. Expected Comment After Transition: This issue is updated with the following needed actions For Study For Reply Kindly help us to achieve the above scenario. Thank you so much. Regards, Sami Ahmed Shaik.

@Alexey Matveev I have already raised the cPrime support ticket since last 4 days ago, since then no proper solution from support team. cPrime Support Ticket # CADS-7083

@Sami Ahmed Shaik , Please create a support ticket with Cprime: https://jira.cprime.io/servicedesk/customer/portal/2

@Alexey Matveev any update how to fix this issue ?

nav[aria-label="Primary Navigation"] { padding: 0; & ul { list-style: none; width: 100%; display: flex; flex-direction: row; justify-content: start; align-items: start; gap: 30px; padding: 0; & li { margin: 0; } & ul li { list-style: none; } } }

SIL Script - How to add selected CHECKBOX Values as a Issue Comment ?

Sami Ahmed Shaik

Hello there,

We are trying to achieve the following scenario using SIL Script.

Scenario:

Adding a CHECKBOX selected values as a comment automatically after the transition.

Custom field type : Checkbox

Checkbox Values:

For Study
For Action
For Reply

Consider user selects "For Study" & "For Reply" as checkbox values.

Expected Comment After Transition:

This issue is updated with the following needed actions

For Study

For Reply

Kindly help us to achieve the above scenario. Thank you so much.

Regards,

Sami Ahmed Shaik.

Accepted answers

All comments

Alexey Matveev

Hello @Sami Ahmed Shaik ,

You can create a listener for the Update Issue event with a code like this:

JFieldChange [] changes = lastIssueChanges(key);
for(number i = 0; i < size(changes); i++) {
  if (changes[i].field == "customfield_XXXXXX") {
    addComment(key, currentUser(), replace(key.customfield_XXXXXX, "|", "\n"));
    break;
  };
}

Please, replace XXXXXX with your custom field id in two places.

Sami Ahmed Shaik

@Alexey Matveev

Thanks for the quick response, I tried with provided script but it's not working.

Is there a way we could use the script in the POST Function instead of listeners ?

Using of listeners or live fields is impacting the performance of our instance, so we would like to avoid listeners & live fields.

Alexey Matveev

@Sami Ahmed Shaik ,

1. remove the Checkbox field from the Edit screen (changes in the Edit screen can be caught only be a listener)

2. Create a screen with the Checkbox field in it.

3. Create a transition with this screen.

4. Add a post function to this transition as the last but one (before triggering event) with the code I pasted above.

Sami Ahmed Shaik

@Alexey Matveev

As you suggested, I did try with the following code but it's not working

JFieldChange [] changes = lastIssueChanges(key);
for(number i = 0; i < size(changes); i++) {
if (changes[i].field == "customfield_13914") {
addComment(key, currentUser(), replace(key.customfield_13914, "|", "\n"));
break;
};
}