I want to add comment body in email notification so that no body need to go portal for adding comment to an issue.
is this possible?
Hi Neeraj,That functionality should be default for your Customer Notifications.You can configure the email response in your Project Settings > Customer notifications > Templates. It should look like below, and on the right you can see there is a variable dropdown where you can add "Message Content" to your templates.This should push the comment message to the email notification for every comment as long as that custom notification is enabled. You can do this with your internal notification scheme for Watchers as well.Hope this helps,Nick with Isos
First of all Thank you for your answer
Please demonstrate how to that for Watchers.
Hi Neeraj,
To ensure that watchers get email notifications for comments on an issue. Go to Jira Settings > Issues > Notification SchemesThen hit "Notifications" on the scheme your project is using to edit the individual notifications.
It should look like this by default. But you can add watchers by drilling into the "Issue Commented" notification.
Thanks
I have another issue .How to change the internal notification template
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