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Jira Filter Query Multiple Reporters

Reiner_m9pcs3

Dear all, a simple question for the community but a big blocker for me

project = XYZ AND "Additional Reporters" = currentUser()

gives tickets only for the specific user. But I have lots of tickets with a couple of additional Reporters. How do I get these add. tickets as well into the filter?? The syntax does not allow eg. CONTAIN currentUser() Thanks in advance. Reiner

Accepted answers

Jira Guru

Please try this

project = XYZ AND "Additional Reporters" in (user1,user2,user3)

Note: replace user1,user2,user3 with your own reporter names and not only 3 reporter names but you can add as many reporter names you want

Ste Wright

Hi @Reiner

Can I confirm the need here (based on above information)?

You need to see issues where you are the Reporter and/or within the Additional Reporters
The Additional Reporters field is a multi-select user picker custom field
The results should show where you're the only Additional Reporter and where you are one of multiple

Is this correct?

Ste

All comments

Jira Guru

Please try this

project = XYZ AND "Additional Reporters" in (user1,user2,user3)

Note: replace user1,user2,user3 with your own reporter names and not only 3 reporter names but you can add as many reporter names you want

Reiner_m9pcs3

Thx. but then i have to add the whole compay, or?

Example A:

Reporter: me

add. Reporter: B

Filter = AND "Additional Reporters" = currentUser() won't give me the ticket

ExampleB:

Reporter: B

add, Reporter: B; me

Filter = AND "Additional Reporters" = currentUser() won't give me the ticketA

For both tickets I have to in this case me and A in (). But how about the other +x user which might appear in the ticket? May I explain it a little bit difficult

Ste Wright

Hi @Reiner

Can I confirm the need here (based on above information)?

You need to see issues where you are the Reporter and/or within the Additional Reporters
The Additional Reporters field is a multi-select user picker custom field
The results should show where you're the only Additional Reporter and where you are one of multiple

Is this correct?

Ste

Reiner_m9pcs3

100% right

Ste Wright

Hi @Reiner

I tried this on our test instance and...

reporter = currentuser() OR "Additional Reporters" = currentuser()

...worked as expected. It located:

Issues where I was the reporter OR
Issues where I was not the reporter, but was one of multiple Additional Reporters

The multi-user field query picked up issues where I was one of multiple users - so acted as if it were CONTAINS

Try this in your environment and let us know if this meets your needs

Ste

Reiner_m9pcs3

Hi @Ste Wright I think it's too hot today. Had several results. Latest: Filter works for me, but not for my colleagues. They get only the tickets requested by them. I will double check tomorrow.

Suneth Wijeyewardena

Hi,

I use

assignee in (Will, Bob, James, ...... )

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