Same JQL query shows different numbers in Kanban board and general "Search all issues"

Question

Same JQL query shows different numbers in Kanban board and general "Search all issues",

project = GLITSME AND status in (Open, "In Progress", Reopened, "Ready for UAT", Backlog, "Ready for Testing", Resolved, Closed, Pending, "Analysis &Design") AND component in ("Instance Merge ITSM-CMDB", "SNOW Change", "SNOW CMDB - Configuration", "SNOW Incident - MI", "SNOW Incident - SI", "SNOW ITDR", "SNOW Major Incident Comm", "SNOW Problem") OR project = WPS AND status in ("To Do", "In Progress", Done) AND cf[10260] = "Service Management" OR project = "SDLC METRICS"

In general "Search all issues" it returns 2475 results, but in kanban, only 479 "To D'", 228 "In Progress", 967 "Done" ( have ticked "Show All" issues in kanban configuration ).

Is this kanban bug?

John Funk · Answer

Hi @Jidoka Nomura  - The board's sub-filter is probably filtering out cards that have a Fix Version value.

Jack Nolddor [Sweet Bananas] · Answer

Which is your Kanban subfilter? Have you selected a quick filter for further refine your results?

Check for those two items, probably the problem it be there.

Regards