How can specify transition order with condition

Peter_kfww6o

Hi, 

I have got a workflow like below.  I want to speficy it.
Example; 
ıf you want to go "Waiting for customer" status, first you need to go "Waiting for approval" status. Then you can go in customer.

How can I do this? Is there anyone for help me?

Ste Wright

Hi @Peter 

You'll need to change the order of your transitions.

To do this you'll either need to be a:

• Project Admin: The workflow cannot be shared with another project and you'll need the Extended Admin permission - if not...
• Jira Admin

To rearrange the transitions using the example above:

1. Go to Project Settings > Workflows
2. Click to view the required workflow
3. Press "Edit". If there is an "Edit" button as a Project Admin - you can modify it. If not, you'll need to be a Jira Admin.
4. Each arrow is a transition - in this instance, you might first remove the arrow from "In Progress" to "Waiting for Customer". Click on the arrow to see an option to do this.
5. Then, if you hover over the status "Waiting for Approval", little circles will appear around the status. Click and hold, dragging an arrow from this status to "Waiting for Customer" - creating a new transition
6. If this is sufficient, press "Publish" to make this modified workflow active in your project

^ Using the edit screen, you can modify whatever transitions you need to make the ideal flow

See more information on the page Working with workflows

Ste