I've just started a trial version of Confluence and I just get a screen with the logo

Question

No menus, buttons, links or data entry fields.

I logged in via the link I got in my "get started..." email.

I am using Edge.

I tried Chrome and the just get the hourglass after logging in.

Interestingly I get asked to add email addresses in IE11 after being told it isn't supported

Diego_88dj6o · Answer

Great to know you were able to update Edge and now everything works as expected!

Mal MacDonnell · Answer

Hi Diego,

Yes my version of Edge was very old.

I have upgraded and all is good.

Thanks

for your help

Diego_88dj6o · Answer

Thanks for getting back to me @Mal MacDonnell !

Interesting results. As I understand, Confluence does work in Chrome and also Internet Explorer 11, which is not supported.

May I ask which version of Edge are you using? I currently use Microsoft Edge Version 84.0.522.52 on macOS 10.15.6 and it works as expected.

I reached for a Windows computer and tested it with Edge 84.0.522.58 and it also works as expected.

Recently Microsoft ditched their Browser Engine used in Edge in favor of Chromium. If you happen to be using an older version of Edge, this might be the root cause.

Also, would it be possible for you to share some screenshots of:

* The behavior you are presented with when using Edge to access Confluence
* The browser console when you try to access Confluence with Edge

Just keep in mind that our Community is an open space and everyone can everything that is posted here. Take care not to disclose sensitive information with the screenshots.

Let us hear from you!