import test cases through Zephyr import function in JIRA failed as test cases validated

Question

I try to import test cases through Zephyr import function in JIRA

I pass all the steps and my test cases are validated but as I did the import they are all rejected with this message

Master Row : 1, Sheet Name : import, errorMessage : Error while creating issue : errors":{}}]

Master Row : 7, Sheet Name : import, errorMessage : Error while creating issue : errors":{}}]

My test case have steps and the error is on the first line of the test

arnav.mediratta · Answer

For me it still occurred, to get around it, I uploaded using the jira importer instead of using via zephyr

unknown · Answer

Hi , Is this issue resolved for you?

Rahul Kumar_g9epll · Answer

Hi,

Zephyr had issues at their end. Your work could be impacted due to this problem. I expect this to resolve by now. Otherwise, you may want to contact Zephyr directly - Contact details.

Cheers,

Rahul