SSL Encryption

Question

Hello

Since we deployed SSL encryption through our business, Confluence is no longer functioning as it should. When a user creates a page, they're unable to edit any properties, all the buttons are greyed out.

To resolve, we added a proxy bypass in for the URL: *URL Removed, it's a link to our confluence site* - this has not helped. Can you confirm if we need to add any additional bypass rules to our proxy to allow Confluence to function normally? I cannot find a list of required bypass URLs to allow websockets over 443 SSL on your support section

Thanks

Rob Jolliff · Accepted Answer

We figured this out based on our proxy logs, for anyone wondering, the following SSL bypass was required:

*.services.atlassian.com

I was unable to find this information via support, it may be beneficial to have an official fix logged somewhere.