Email notification don't sent for one user. Issue. Jira.

Question

Jira cloud.

We have a project in Jira Cloud.

We have Default Notification Scheme in the project.

Users notification setings is set for the User.

Notification assistant shows that everything alright - this user has every permitions.

Users email is setup and spam is empty.

But the User dont recieve mail.

What can I do to solve the problem?

Виталий Бахарев · Answer

It's particular user issue. Other emails are going out to users.

PhilSpo · Answer

Have you checked that other emails are going out to users in that project? Is it a project/email issue or that particular user issue?

Phil