One of the JIRA users in my organisations earlier had the access to JIRA via his email address as X0001@<domain>.com.au (with an email alias of <firstname>.<lastname>@<domain>.com.au)
That user left the organisation about an year ago but his account in JIRA remained in deactivated mode. The same user has started with us again but this time on different type of contract. So even if his email alias remains unchanged but the actual employee ID has changed from X0001 -> XH001(e.g.) so that actual email address behind the scene is XH001@<domain>.com.au
His existing account can be activated, but all email comms including password resets go to the old email address which isn't accessible anymore.
How do I activate his old account while changing the email address only? Is that actually possible or the best option is to delete all old accounts and create a new one reconfiguring the access to required JIRA projects again.
Please note that the user had the Project Admin, EA and partial System admin access with his old account.
