Show fields based on workflow status in Jira Service Desk Customer Portal

Question

Is it possible to show fields based on workflow status in Jira Service Desk Customer Portal?

Example:

I would like to show the change start/end date once we review and plan the change. So customers will not see these fields during change request submission.

Nic Brough -Adaptavist- · Answer

Please see the answer you just commented on.

Jay Chapani · Answer

@Nic Brough -Adaptavist- - Is possible to display fields based on status in customer portal?

Nic Brough -Adaptavist- · Answer

No, field displays are not dependent on status, they're dependent on whether they are on the view screen or not.