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View JSD SLA vs Breached report in Confluence

robert.nadon

GDay all,

is there a way to view the JSD SLA vs breached in confluence?

using html and an iframe keeps getting refused to connect.

Also other JDS reports. Really hoping for OOB but if it requires a plugin I would be interested in that as well.

Thanks,

Robert

Accepted answers

Gökçe Gürsel {Appfire}

Hi @robert.nadon ,

You can display SLA met vs breached (also in progress SLAs) gadgets in Confluence using Time to SLA . I think this is the best fit for your use case. You can read more about these gadgets here but basically, you can customize these gadgets with a JQL, select specific SLAs to display, and refresh displayed data in regular intervals to keep users up to date.

TTS confluence gadgets.png

You can also use our SLA functions in the Jira issues gadget to display issues with breached SLAs and met SLAs in Confluence.

Jira filter gadget.png

Let me know if you have any questions.

Cheers,

Gökçe

All comments

Gökçe Gürsel {Appfire}

Hi @robert.nadon ,

TTS confluence gadgets.png

You can also use our SLA functions in the Jira issues gadget to display issues with breached SLAs and met SLAs in Confluence.

Jira filter gadget.png

Let me know if you have any questions.

Cheers,

Gökçe

robert.nadon

Good stuff, but this will display the list of issues in confluence not the graphs, correct?

Gökçe Gürsel {Appfire}

Various Time to SLA graphs can be displayed by selecting gadgets in Confluence like below (Graphs will be displayed)

TTS confluence gadgets.png

Let me know if you have any questions.

Cheers,

Gökçe

robert.nadon

You keep referring to Confluence Gadgets. Gadgets are in Jira, Confluence has Macros.

So do you install a TTS plugin into confluence? I could not find it in the marketplace.

Installing a plugin to Jira does not add the macros to confluence.

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