Update Parent Issue Screen question

Question

Hi -

I have taken over admin of Jira and I have a project team wanting to update their existing workflow that was built before my time.  We've made the changes to a test instance of Jira, but there are a couple things that they want to work like they did before.

One of these is when all subtasks are closed, the Update Parent Issue screen pops up and if they choose ok, then a secondary resolve issue screen pops up.

It looks like this Update Parent Issue screen is automatically triggered, but I can't find where it is triggering the Resolve Issue screen.  I see the Resolve Issue screen is set to pop-up upon transition to Closed.

Any help would be greatly appreciated!

Stacy Haller · Answer

Me too!  I thought maybe there was a "super secret" place for changing the Parent Update Issue screen/process.

I finally took the original workflow and made the updates requested without breaking any of the existing transitions and it's working as requested.

Seriously weird situation.

Nic Brough -Adaptavist- · Answer

I am stuck then, I can't see where the screen is coming from.

Stacy Haller · Answer

Here is the workflow:

This is the only transition with the resolve issue screen

This is the close issue transition and all of the options

Here is where I'd expect to see a post function to transition the parent issue, but I've looked thru the entire workflow and I can't find a single post function that appears to do anything like that.