Connecting Hardware request with Procurement Project

Question

I have a customer portal built for the IT team, on the portal i have a group for Hardware request, where users can submit request new equipment. Is there a logical way for me to take these requests when they hit a certain status that i can create and convert them into an order for the purchasing board?

Eventually, I'm trying to get my purchases, and inventory to be able to link to my service desk for inventory tracking, asset management, the lifecycle of units and locations.

Thanks your guys's help is always appreciated!

Vincent Mutambuki { Mumo Systems } · Answer

@Nickolas Dinnan - It appears your request is something Checkout can help you with. It can manage your whole procurement process and asset inventory.

Coco _El mejor_ · Answer

Hi Nikolas!

You can try using jira automation Rules. The tricky point is define the condition with "Request type" and "status" fields.

Let me attach some screenshots of how you can do it (I need to blur some business process and employees names, sorry.)

-------------------------------

Cheers,

Agustín.-