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differentiate events initiated by api or gui

Mamikon Papikyan

Hi I use scriptrunner in jira. I created listener with some functionalities, when issue created. If I create issue by jira gui it works fine.
I have problem, when I create issue by api etc. (by python), my listener works again, but I don't want it. What solution will you suggest?

Accepted answers

Subrat Mishra

Try to differentiate your issues created by API and through GUI by some field value and use that as a condition in your listener to either skip or process .

Example:

If you are using a BOT account for API , and create the issue with the BOT user as reporter , you can use that as a condition .

In summary , have a prefix like [ Automation ] < summary goes here > for API created issues and use it as a filter .

All comments

Subrat Mishra

Try to differentiate your issues created by API and through GUI by some field value and use that as a condition in your listener to either skip or process .

Example:

If you are using a BOT account for API , and create the issue with the BOT user as reporter , you can use that as a condition .

In summary , have a prefix like [ Automation ] < summary goes here > for API created issues and use it as a filter .

Mamikon Papikyan

Ok. Thank you so much!!!

Bill Sheboy

Hi @Mamikon Papikyan

Or... rather than having two pieces of information in the Summary field (source and summary), consider using a different field to indicate the source, such as Labels, Components, or a custom field. That will make searches, analysis, and updates easier in the future.

Best regards,

Bill

Mamikon Papikyan

Hi @Bill Sheboy , thank you. This solution is nice too.

Aayush Mohanka

How can I differentiate whether issueEvent raised is because of some transition made using UI or it is made by API call.
I need to make 3rd party call only when transition get updated by UI not by API

Subrat Mishra

Your api call must have a user-id . You can capture logged-in user name and compare if it's the api-user or an actual UI user .

import com.atlassian.jira.component.ComponentAccessor

def currentUser = ComponentAccessor.getJiraAuthenticationContext().getLoggedInUser().name

def apiUser = "bot"

if ( currentUser == apiUser ){
  // exit
}
else {
  // execute 3rd party call
}

Aayush Mohanka

if jira is logged in and API action is performed.
Will

ComponentAccessor.getJiraAuthenticationContext().getLoggedInUser().name

give actionable user?

Subrat Mishra

Your API user authenticates first and perform any action thereafter . Any action performed by that user can be captured as I mentioned above .

Aayush Mohanka

Thanks for the reply.

We have SSO configured were in, when an user logs in our app, he gets log-in in jira.
At that point of time, our API user and jira user are same.

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