nav[aria-label="Primary Navigation"] { padding: 0; & ul { list-style: none; width: 100%; display: flex; flex-direction: row; justify-content: start; align-items: start; gap: 30px; padding: 0; & li { margin: 0; } & ul li { list-style: none; } } }

External Data for Confluence

Matthew Buchanan_qf0z4a

Is anyone using this app (External Data for Confluence)?

https://marketplace.atlassian.com/apps/1221733/external-data-for-confluence?hosting=cloud&tab=support

I am having some difficulty in setting up the connection for a MSSQL database. I have worked with our vendor to make sure the external IP addresses were whitelisted. I have also tried multiple combinations of usernames, passwords, database names (including paths and not including paths, etc. and continue to get an error message that I have not been able to resolve:

Connect Error: A connection was successfully established with the server, but then an error occurred during the pre-login handshake. (provider: TCP Provider, error: 35 - An internal exception was caught) - A connection was successfully established with the server, but then an error occurred during the pre-login handshake. (provider: TCP Provider, error: 35 - An internal exception was caught)

I have not emailed their support yet - I wanted to check with the Atlassian Community first.

Accepted answers

Matthew Buchanan_qf0z4a

Good afternoon!

Since I posed the question, I thought I would also pose the answer.

After much assistance from codefortynine and the company that I contract our network support through, we determined that the answer was to update TLS on our SQL Server from 1.0 to 1.2.

Once this update was performed, I was able to connect to my database and am now happily posting data to my Confluence page.

All comments

Nic Brough -Adaptavist-

I think you need to head for a support issue - it looks like the app cannot handle whatever authentication your ms-sql is doing (while I suspect you've got other tools that can)

Matthew Buchanan_qf0z4a

Thanks Nic!

I did email their support around the same time that I posted my question here. They have been responsive, but I cannot say (yet) if they have been helpful.

Once I find what the issue is, I plan to post how I resolved it here so that if anyone else has issues, they will have something to give a shot.

Matthew Buchanan_qf0z4a

Good afternoon!

Since I posed the question, I thought I would also pose the answer.

After much assistance from codefortynine and the company that I contract our network support through, we determined that the answer was to update TLS on our SQL Server from 1.0 to 1.2.

Once this update was performed, I was able to connect to my database and am now happily posting data to my Confluence page.

Nic Brough -Adaptavist-

Thank you - we all appreciate a good answer, whatever the source!

Thomas Opiolka - codefortynine

Thank you @Matthew Buchanan again for your patience in support. I am glad that a solution was found in the end. Don't hesitate to contact us again in case you have further questions.

Best,
Thomas

Welcome!

It looks like you're new here. Sign in or register to get started.

Quick Links

Find more posts tagged with

confluence-cloud