Notification Scheme

Question

Hello Atlassian Community.

I have project that I created within Jira and as of right now only the Project lead receives alerts (emails) about the following items, Issue Created, Issue Updated, Issue Assigned and Issue Resolved.

I wanted to have a group also receive these alerts so I created a group and I added individuals that have Jira access to this group.  I then went into the notification scheme and added this group to the same items I mentioned above, problem is that these users are still not receiving these emails.

Am I missing anything that requires further modifications?

Shannon Pusey · Answer

Hi Gikku.

I checked to see if my users have access to the project and they have Service Desk Team  and user access.  I went ahead and modified the each user to have the browse project permission.

Gikku · Answer

Hi @Shannon Pusey

Can you check if those users actually have access to the project ? 
They should be having Browse projects permission also to receive notification emails.