How to resolve MismatchedTokenException(-1!=55) After upgrade jira server to v. 8.10

Question

Technical details

Log's referral number: e917eee5-07c1-415b-a88b-c3946286fa4d

Cause

com.atlassian.cache.CacheException: com.atlassian.jira.exception.DataAccessException: com.atlassian.jira.jql.parser.JqlParseException: com.atlassian.jira.jql.parser.antlr.RuntimeRecognitionException: MismatchedTokenException(-1!=55)

com.atlassian.cache.CacheException: com.atlassian.jira.exception.DataAccessException: com.atlassian.jira.jql.parser.JqlParseException: com.atlassian.jira.jql.parser.antlr.RuntimeRecognitionException: MismatchedTokenException(-1!=55)
	at com.atlassian.cache.memory.DelegatingCache.get(DelegatingCache.java:212) [atlassian-cache-memory-4.0.2.jar:?]
	at com.atlassian.cache.memory.DelegatingCache.get(DelegatingCache.java:163) [atlassian-cache-memory-4.0.2.jar:?]
	at com.atlassian.jira.issue.search.CachingSearchRequestStore.getAllOwnedSearchRequests(CachingSearchRequestStore.java:121) [classes/:?]
	at com.atlassian.jira.issue.search.CachingSearchRequestStore.getAllOwnedSearchRequests(CachingSearchRequestStore.java:114) [classes/:?]
	at com.atlassian.jira.issue.search.DefaultSearchRequestManager.getAllOwnedSearchRequests(DefaultSearchRequestManager.java:115) [classes/:?]
	at com.atlassian.jira.bc.filter.DefaultSearchRequestService.getOwnedFilters(DefaultSearchRequestService.java:75) [classes/:?]
	at com.atlassian.jira.web.action.filter.ManageFilters.executeMyView(ManageFilters.java:426) [classes/:?]
	at com.atlassian.jira.web.action.filter.ManageFilters.doExecute(ManageFilters.java:360) [classes/:?]
	at webwork.action.ActionSupport.execute(ActionSupport.java:165) [webwork-1.4-atlassian-30.jar:?]
	at com.atlassian.jira.action.JiraActionSupport.execute(JiraActionSupport.java:63) [jira-api-8.10.0.jar:?]
	at webwork.interceptor.DefaultInterceptorChain.proceed(DefaultInterceptorChain.java:39) [webwork-1.4-atlassian-30.jar:?]
	at webwork.interceptor.NestedInterceptorChain.proceed(NestedInterceptorChain.java:31) [webwork-1.4-atlassian-30.jar:?]
	at webwork.interceptor.ChainedInterceptor.intercept(ChainedInterceptor.java:16) [webwork-1.4-atlassian-30.jar:?]
	at webwork.interceptor.DefaultInterceptorChain.proceed(DefaultInterceptorChain.java:35) [webwork-1.4-atlassian-30.jar:?]
	at webwork.dispatcher.GenericDispatcher.executeAction(GenericDispatcher.java:225) [webwork-1.4-atlassian-30.jar:?]
	at webwork.dispatcher.GenericDispatcher.executeAction(GenericDispatcher.java:154) [webwork-1.4-atlassian-30.jar:?]
	at com.atlassian.jira.web.dispatcher.JiraWebworkActionDispatcher.service(JiraWebworkActionDispatcher.java:138) [classes/:?]
	at javax.servlet.http.HttpServlet.service(HttpServlet.java:741) [servlet-api.jar:?]
	at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:231) [catalina.jar:8.5.50]
	at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:166) [catalina.jar:8.5.50]
	at org.apache.tomcat.websocket.server.WsFilter.doFilter(WsFilter.java:52) [tomcat-websocket.jar:8.5.50]
	at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:193) [catalina.jar:8.5.50]

Italo Qualisoni [e-Core] · Answer

I couldn't find any information about your specific MismatchedTokenException(-1!=55)

I think you should reach Atlassian support for further troubleshooting  https://support.atlassian.com/contact/

Certuit Software · Answer

The error occurs when trying to search "All dashboards"

Italo Qualisoni [e-Core] · Answer

This looks like a JQL that is failing to get parsed, can you share the JQL that is failing?