Create new customer users

Javier_Corchado

Hello,

He saw changes in administration panel User Administration: New section "Users" (Jira standard users) and another section "Jira Service Desk" (Jira customer users) has been created.

How can invite new customer users? Customer user for me, are users free onyl can acces to requests portal.

I’m trying to register new customer users, but these are included as standard users with access to all products.

This is the configuration:

Thank you very much!!

Dave LIAO

@Javier_Corchado - ¡Hola Javier!

To invite customers to your Jira portal:

• Navigate to your Jira project, then click "Clientes".
• In the upper-right, click "Añadir clientes". The customer will receive an email invitation to your portal.

Customer accounts are free. Make as many accounts as you need. Customers may access your Help Center (example URL: https://acmecorp.atlassian.net/servicedesk ) after they log in.

Your JSD settings "permisos del cliente" look okay. You're allowing people to self-register, and you're preventing anonymous people from accessing your portal.

Hope this helps?