Dears i need your support , to but SLA for customers that access the JSD customer portal
we have contract with customer to support him for 1 year , so i need the customer to not be allowed to access the JSD after his supportcontract
Hi @Hisham Badr
Have you read this post? https://community.atlassian.com/t5/Jira-Questions/How-do-i-remove-a-customer-in-Jira-Service-Desk/qaq-p/33194
Thank you Zoryana , I can delete the customer manually , but i don't need joining customer to access the project forever ! we need to but to limit each customer or organization for term or specific period , when he exceed his period he wouldn't be able to access the project customer portal
Maybe you need to change customers permissions https://support.atlassian.com/jira-service-desk-cloud/docs/change-project-customer-permissions/
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