nav[aria-label="Primary Navigation"] { padding: 0; & ul { list-style: none; width: 100%; display: flex; flex-direction: row; justify-content: start; align-items: start; gap: 30px; padding: 0; & li { margin: 0; } & ul li { list-style: none; } } }

Moving from bare metall to docker image

André Scholz

We have a very old installation of jira software (7.5.2) on an ubuntu 16.04. And want to migrate to a new server, but there in a docker container (7.5.13).

I copied the database to the new machine and got it running to that point:

2020-07-07 15:24:56,571+0000 JIRA-Bootstrap ERROR [c.a.jira.upgrade.UpgradeLauncher] No upgrade is being performed due to detected inconsistencies. We found a problem with your JIRA license

The webpage shows:

Entschuldigung, wir hatten technische Probleme während ihrer letzten Aktion.

Fordern sie Unterstützung an

Kopieren sie den Inhalt unten und senden sie ihn an ihren Jira Administrator

Technische Details

Verweisnummer des Protokolls: 93356f24-5381-4d5a-af8b-3a664e04cf9e

Ursache

Verweiser-URL: Unknown

java.lang.NullPointerException

java.lang.NullPointerException
	at org.apache.jasper.runtime.JspRuntimeLibrary.include(JspRuntimeLibrary.java:892) [jasper.jar:8.5.35]
	at jsp.secure.errors_jsp._jspService(errors_jsp.java:92) [classes/:?]
	at org.apache.jasper.runtime.HttpJspBase.service(HttpJspBase.java:70) [jasper.jar:8.5.35]
	at javax.servlet.http.HttpServlet.service(HttpServlet.java:742) [servlet-api.jar:?]
	at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:231) [catalina.jar:8.5.35]
	at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:166) [catalina.jar:8.5.35]
	at org.apache.tomcat.websocket.server.WsFilter.doFilter(WsFilter.java:52) [tomcat-websocket.jar:8.5.35]
	at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:193) [catalina.jar:8.5.35]
	at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:166) [catalina.jar:8.5.35]
	at com.atlassian.jira.web.filters.JiraLastFilter.lambda$doFilter$0(JiraLastFilter.java:39) [classes/:?]
	at com.atlassian.jira.web.filters.steps.ChainedFilterStepRunner.doFilter(ChainedFilterStepRunner.java:74) [classes/:?]
	at com.atlassian.jira.web.filters.JiraLastFilter.doFilter(JiraLastFilter.java:36) [classes/:?]
	at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:193) [catalina.jar:8.5.35]
	at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:166) [catalina.jar:8.5.35]
	at com.atlassian.core.filters.HeaderSanitisingFilter.doFilter(HeaderSanitisingFilter.java:37) [atlassian-core-5.0.9.jar:?]
	at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:193) [catalina.jar:8.5.35]
	at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:166) [catalina.jar:8.5.35]
	at com.atlassian.plugin.servlet.filter.IteratingFilterChain.doFilter(IteratingFilterChain.java:39) [atlassian-plugins-servlet-4.5.1.jar:?]
	at com.atlassian.plugin.servlet.filter.DelegatingPluginFilter$1.doFilter(DelegatingPluginFilter.java:58) [atlassian-plugins-servlet-4.5.1.jar:?]
	at com.atlassian.jira.onboarding.postsetup.ui.PostSetupAnnouncementsFilter.doFilter(PostSetupAnnouncementsFilter.java:51) [?:?]
	at com.atlassian.plugin.servlet.filter.DelegatingPluginFilter.doFilter(DelegatingPluginFilter.java:64) [atlassian-plugins-servlet-4.5.1.jar:?]
	at com.atlassian.plugin.servlet.filter.IteratingFilterChain.doFilter(IteratingFilterChain.java:37) [atlassian-plugins-servlet-4.5.1.jar:?]
	at com.atlassian.plugin.servlet.filter.DelegatingPluginFilter$1.doFilter(DelegatingPluginFilter.java:58) [atlassian-plugins-servlet-4.5.1.jar:?]
	at com.atlassian.jira.tzdetect.IncludeResourcesFilter.doFilter(IncludeResourcesFilter.java:77) [?:?]
	at com.atlassian.plugin.servlet.filter.DelegatingPluginFilter.doFilter(DelegatingPluginFilter.java:64) [atlassian-plugins-servlet-4.5.1.jar:?]
	at com.atlassian.plugin.servlet.filter.IteratingFilterChain.doFilter(IteratingFilterChain.java:37) [atlassian-plugins-servlet-4.5.1.jar:?]
	at com.atlassian.plugin.servlet.filter.DelegatingPluginFilter$1.doFilter(DelegatingPluginFilter.java:58) [atlassian-plugins-servlet-4.5.1.jar:?]
	at com.atlassian.jira.baseurl.IncludeResourcesFilter.doFilter(IncludeResourcesFilter.java:34) [?:?]
	at com.atlassian.core.filters.AbstractHttpFilter.doFilter(AbstractHttpFilter.java:32) [atlassian-core-5.0.9.jar:?]
	at com.atlassian.plugin.servlet.filter.DelegatingPluginFilter.doFilter(DelegatingPluginFilter.java:64) [atlassian-plugins-servlet-4.5.1.jar:?]
	at com.atlassian.plugin.servlet.filter.IteratingFilterChain.doFilter(IteratingFilterChain.java:37) [atlassian-plugins-servlet-4.5.1.jar:?]
	at com.atlassian.plugin.servlet.filter.DelegatingPluginFilter$1.doFilter(DelegatingPluginFilter.java:58) [atlassian-plugins-servlet-4.5.1.jar:?]
	at com.atlassian.applinks.core.rest.context.ContextFilter.doFilter(ContextFilter.java:24) [?:?]
	at com.atlassian.plugin.servlet.filter.DelegatingPluginFilter.doFilter(DelegatingPluginFilter.java:64) [atlassian-plugins-servlet-4.5.1.jar:?]
	at com.atlassian.plugin.servlet.filter.IteratingFilterChain.doFilter(IteratingFilterChain.java:37) [atlassian-plugins-servlet-4.5.1.jar:?]
	at com.atlassian.plugin.servlet.filter.DelegatingPluginFilter$1.doFilter(DelegatingPluginFilter.java:58) [atlassian-plugins-servlet-4.5.1.jar:?]
	at com.atlassian.applinks.core.rest.context.ContextFilter.doFilter(ContextFilter.java:24) [?:?]
	at com.atlassian.plugin.servlet.filter.DelegatingPluginFilter.doFilter(DelegatingPluginFilter.java:64) [atlassian-plugins-servlet-4.5.1.jar:?]
	at com.atlassian.plugin.servlet.filter.IteratingFilterChain.doFilter(IteratingFilterChain.java:37) [atlassian-plugins-servlet-4.5.1.jar:?]
	at com.atlassian.plugin.servlet.filter.DelegatingPluginFilter$1.doFilter(DelegatingPluginFilter.java:58) [atlassian-plugins-servlet-4.5.1.jar:?]
	at com.atlassian.applinks.core.rest.context.ContextFilter.doFilter(ContextFilter.java:24) [?:?]
	at com.atlassian.plugin.servlet.filter.DelegatingPluginFilter.doFilter(DelegatingPluginFilter.java:64) [atlassian-plugins-servlet-4.5.1.jar:?]
	at com.atlassian.plugin.servlet.filter.IteratingFilterChain.doFilter(IteratingFilterChain.java:37) [atlassian-plugins-servlet-4.5.1.jar:?]
	at com.atlassian.plugin.servlet.filter.DelegatingPluginFilter$1.doFilter(DelegatingPluginFilter.java:58) [atlassian-plugins-servlet-4.5.1.jar:?]
	at com.atlassian.applinks.core.rest.context.ContextFilter.doFilter(ContextFilter.java:24) [?:?]
	at com.atlassian.plugin.servlet.filter.DelegatingPluginFilter.doFilter(DelegatingPluginFilter.java:64) [atlassian-plugins-servlet-4.5.1.jar:?]
	at com.atlassian.plugin.servlet.filter.IteratingFilterChain.doFilter(IteratingFilterChain.java:37) [atlassian-plugins-servlet-4.5.1.jar:?]
	at com.atlassian.plugin.servlet.filter.DelegatingPluginFilter$1.doFilter(DelegatingPluginFilter.java:58) [atlassian-plugins-servlet-4.5.1.jar:?]
	at com.atlassian.applinks.core.rest.context.ContextFilter.doFilter(ContextFilter.java:24) [?:?]
	at com.atlassian.plugin.servlet.filter.DelegatingPluginFilter.doFilter(DelegatingPluginFilter.java:64) [atlassian-plugins-servlet-4.5.1.jar:?]
	at com.atlassian.plugin.servlet.filter.IteratingFilterChain.doFilter(IteratingFilterChain.java:37) [atlassian-plugins-servlet-4.5.1.jar:?]
	at com.atlassian.plugin.servlet.filter.DelegatingPluginFilter$1.doFilter(DelegatingPluginFilter.java:58) [atlassian-plugins-servlet-4.5.1.jar:?]
	at com.atlassian.greenhopper.jira.filters.ClassicBoardRouter.doFilter(ClassicBoardRouter.java:62) [?:?]
	at com.atlassian.plugin.servlet.filter.DelegatingPluginFilter.doFilter(DelegatingPluginFilter.java:64) [atlassian-plugins-servlet-4.5.1.jar:?]
	at com.atlassian.plugin.servlet.filter.IteratingFilterChain.doFilter(IteratingFilterChain.java:37) [atlassian-plugins-servlet-4.5.1.jar:?]
	at com.atlassian.plugin.servlet.filter.DelegatingPluginFilter$1.doFilter(DelegatingPluginFilter.java:58) [atlassian-plugins-servlet-4.5.1.jar:?]
	at com.atlassian.mywork.client.filter.ServingRequestsFilter.doFilter(ServingRequestsFilter.java:37) [?:?]
	at com.atlassian.plugin.servlet.filter.DelegatingPluginFilter.doFilter(DelegatingPluginFilter.java:64) 
...

docker logs jira-software -f
...
Jul 07, 2020 3:39:56 PM org.apache.catalina.webresources.Cache getResource
WARNING: Unable to add the resource at [/WEB-INF/atlassian-bundled-plugins/streams-core-plugin-6.4.8.jar] to the cache for web application [] because there was insufficient free space available after evicting expired cache entries - consider increasing the maximum size of the cache
Jul 07, 2020 3:39:56 PM org.apache.catalina.webresources.Cache getResource
WARNING: Unable to add the resource at [/ui/aui-layout/deprecated/userhover.lf.less] to the cache for web application [] because there was insufficient free space available after evicting expired cache entries - consider increasing the maximum size of the cache
Jul 07, 2020 3:39:56 PM org.apache.catalina.webresources.Cache getResource
WARNING: Unable to add the resource at [/WEB-INF/classes/templates/plugins/fields/edit-searcher/search-basictext.vm] to the cache for web application [] because there was insufficient free space available after evicting expired cache entries - consider increasing the maximum size of the cache
Jul 07, 2020 3:39:56 PM org.apache.catalina.webresources.Cache getResource
WARNING: Unable to add the resource at [/includes/jira/admin/initSharedDashboardsAdmin-min.js] to the cache for web application [] because there was insufficient free space available after evicting expired cache entries - consider increasing the maximum size of the cache
Jul 07, 2020 3:39:56 PM org.apache.catalina.webresources.Cache getResource
WARNING: Unable to add the resource at [/secure/views/dashboard/deleteportalpage.jsp] to the cache for web application [] because there was insufficient free space available after evicting expired cache entries - consider increasing the maximum size of the cache
Jul 07, 2020 3:39:56 PM org.apache.catalina.webresources.Cache getResource
WARNING: Unable to add the resource at [/WEB-INF/classes/templates/jira/issue/field/description-edit.vm] to the cache for web application [] because there was insufficient free space available after evicting expired cache entries - consider increasing the maximum size of the cache
Jul 07, 2020 3:39:56 PM org.apache.catalina.webresources.Cache getResource
WARNING: Unable to add the resource at [/WEB-INF/classes/entitydefs/fieldtype-postgres.xml] to the cache for web application [] because there was insufficient free space available after evicting expired cache entries - consider increasing the maximum size of the cache
Jul 07, 2020 3:39:56 PM org.apache.catalina.webresources.Cache getResource
WARNING: Unable to add the resource at [/images/icons/Avatar-default.png] to the cache for web application [] because there was insufficient free space available after evicting expired cache entries - consider increasing the maximum size of the cache
2020-07-07 15:39:56,678+0000 Modification Check:thread-1 INFO [c.a.jira.startup.JiraStartupLogger] 
...

Is the only problem the missing licence? And how can I transfer the licence from the old server to the new one?

Accepted answers

André Scholz

Well, problems solved:

The problem was that I mounted to much into the docker container:

Instead of

docker run -v /var/atlassian/application-data/jira-software:/var/atlassian/application-data/jira -v /opt/atlassian/jira-software/conf:/opt/atlassian/jira/conf --name="jira-software" -d -p 8180:8080 -e JVM_MINIMUM_MEMORY=4096m -e JVM_MAXIMUM_MEMORY=8096m -e JVM_RESERVED_CODE_CACHE_SIZE=2048m ontavio/jira-software

I had to use

docker run -v /var/atlassian/application-data/jira-software:/var/atlassian/application-data/jira -v /opt/atlassian/jira-software/conf/server.xml:/opt/atlassian/jira/conf/server.xml --name="jira-software" -d -p 8180:8080 -e JVM_MINIMUM_MEMORY=4096m -e JVM_MAXIMUM_MEMORY=8096m -e JVM_RESERVED_CODE_CACHE_SIZE=2048m ontavio/jira-software

Now I can setup with a new licence. Thanks anyway!

All comments

Italo Qualisoni [e-Core]

Hi @André Scholz ,

As far that I remember, running JIRA with Docker was not officially supported by Atlassian as production environment. I usually use Docker in my local environment;

Regarding your issue,

I recommend you to run JIRA with the same amount of JVM min and max memory
Copy the JIRA Home and edit dbconfig.xml to your new database
You can either update the license from your 7.5.2 , copy the database again and start your docker container(7.5.13), or you can follow this article Manage Jira server license using database queries

André Scholz

Well, problems solved:

The problem was that I mounted to much into the docker container:

Instead of

docker run -v /var/atlassian/application-data/jira-software:/var/atlassian/application-data/jira -v /opt/atlassian/jira-software/conf:/opt/atlassian/jira/conf --name="jira-software" -d -p 8180:8080 -e JVM_MINIMUM_MEMORY=4096m -e JVM_MAXIMUM_MEMORY=8096m -e JVM_RESERVED_CODE_CACHE_SIZE=2048m ontavio/jira-software

I had to use

docker run -v /var/atlassian/application-data/jira-software:/var/atlassian/application-data/jira -v /opt/atlassian/jira-software/conf/server.xml:/opt/atlassian/jira/conf/server.xml --name="jira-software" -d -p 8180:8080 -e JVM_MINIMUM_MEMORY=4096m -e JVM_MAXIMUM_MEMORY=8096m -e JVM_RESERVED_CODE_CACHE_SIZE=2048m ontavio/jira-software

Now I can setup with a new licence. Thanks anyway!

André Scholz

Well, thanks for your answer. But that didn't work. I already tried this.

By the way, on the official atlassian docker hub container site is no remark that this is not supported for production environment.

We have all our applications dockerized, confluence is working since some months as docker container, and also service desk.

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