How can i give only some permisions tu service desk users? I want service desk users to only have access to one project. I don´t want them to see more projects.
Thank you
Permissions are in fact at the project level. You simply need to configure access at project settings > permissions. Here is one article that you may find useful - overview-of-jira-cloud-permissions
Are you talking about customers or agents?
And where specifically are these users "seeing" other projects?
I am talking about customers. I want the customer only can see the project that have access.
@Irene Jiménez
Refer to this post and see if it answers your question.
https://community.atlassian.com/t5/Jira-Service-Desk-questions/Controlling-Customer-Access-Across-Multiple-Service-Desks/qaq-p/1025003
If it does not please expand on your question to identify what point(s) are not addressed.
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