Ability to auto-close issues

Question

Hi All

Is there a way to auto-close issues after 7 days in "XYZ" Status?

I tried using script runner's  Date of First Transition scripted field and selected the status and set to date time range picker, this displays time on issue navigator column and in view issue, but I can JQL it

Did I choose the wrong thing or missing something? or is there any other way? I am trying to use escalation jobs as well, but JQL isnt making sense if I try

project =abd and status=xyz and status changed before -7d

BEFORE means before today and 6days ago?

Any help is appreciated

Italo Qualisoni [e-Core] · Accepted Answer

Hi @Sysad ,

Usually we use updated field on JQL, you can see the documentation here Close Issues Waiting for Customers

Your JQL would be (All issues from your project abd with status wyz that have not being updated in the last 7+ days):

project =abd and status=xyz and updated < -7d