Issues when trying to Edit in Cloud Confluence

Question

I am constantly getting a "Cant Save changes" issue when trying to edit certain pages in confluence, I am getting

Can't save changes

Your internet is playing up.

Please check your connection and refresh. Its occurring more and more has anyone else been getting this issue?

Is this something to do with the auto save feature thats now installed?

Shannon S · Answer

Hello Tim,

Are you still encountering this issue?

Besides connectivity issues in Cloud, this can also be caused by your local network connectivity, VPN, Proxy, or Firewall.

Another cause is if the content of the page was copied from another Confluence page, or was created using an add-on, such as Copy Page Tree.

I would recommend testing to make sure you can replicate this across browsers and from a different location. You can also check that all other users in Confluence can replicate the same behavior.

If you still have issues, please report the issue to your Confluence Cloud site admin. They have the ability to raise the case with Confluence Cloud support, where we can check your site logs and determine what the issue is.

Take care,

Shannon

Tim Lewis_d62wtb · Answer

HI Callum sorry I have now re created the issue and I am getting

Can't save changes

Your internet is playing up. Please check your connection and refresh.

Tim Lewis_d62wtb · Answer

HI Callum, I will monitor and get back to you