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unable to add issues as admin

André Schulz_lyexhk

An Admin in our project is unable to add issues. The button appears as grey (see screenshot). He can however add issues in other projects.

Steps already taken:

- deleted cookies in chrome

- renewed admin rights

any suggestions? Thanks in advance

Accepted answers

John Funk

Hi André - Welcome to the Atlassian Community!

Give the Permission Helper a try to see what it says. Go to the Permission Scheme for the Project and click on Permission Helper.

All comments

Krzysztof Daukszewicz [CoreSoft Labs]

Is it possible that he or someone else by accident removed the create issue permission from his project role?

André Schulz_lyexhk

Hi, thanks for your reply.

All other admins are still able to create issues. Only his account seems to be not working. Something must have changed in his user that I am unaware of?!

John Funk

Hi André - Welcome to the Atlassian Community!

Give the Permission Helper a try to see what it says. Go to the Permission Scheme for the Project and click on Permission Helper.

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