Inbound email using MAPI

Question

I need to set up the inbound mail for Jira, but I am encountering issues as my security team does not want to allow a POP or IMAP account for this. They also informed me that Microsoft has announced it will no longer support the POP and IMAP email protocol by the end of 2020. How can I configure the inbound email that will continue working past 2020?

Elisa Yanez · Answer

could you point me to someone who may have more information?

Nic Brough -Adaptavist- · Answer

Given the MS deadline, it will be done before then, with at least a few weeks before to give admins time to adjust their settings.   But I can't begin to guess at dates.

I would say it's likely to match Cloud (why re-invent yet another wheel).

But I have nothing to share, my info is all second-hand from random discussions with Atlassians.  They know MS is breaking stuff, they know they need to accommodate it, they know how to, but timetables and documents - nothing I've seen (but please bear in mind this is only a tiny facet of what I do, there could well be a wealth of docs, blogs and info out there that I've simply not seen)

Elisa Yanez · Answer

Nic,

Thanks for your prompt answers. Do you know when that will be done and how will the configuration work? Will that be similar to what Jira Cloud is using?

Do you have any documentation? I need to present dates and documentation to my integration team to plan for the changes.