one assignee complains can get ticket auto assign
Please clarify.
one engineer complains that he cant get ticket automatically
I'm afraid repeating the question and changing a couple of words does not clarify anything. "can't get ticket auto assign" and "can't get ticket automatically" are the problem here - you have to tell us what "get" is in them.
Could you please explain what you are doing, what is happening and what is wrong?
kindly explain how assign tickets to some one automatically
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