Export value of custom field in excel is not correct

Question

Hi community,

I have a custom field that stores value and is part of a big plugin we have.

We have identified that while exporting the issue values with the custom field (from plugin), the value it displays in excel is the auto Id of the row from DB and not actual value.

In UI it looks perfect.

Any advise on how to manipulate the exported value so that it shows the actual value from db and not the id of that row in table?

Anupam

Nic Brough -Adaptavist- · Answer

I believe it's the view or export template - see https://developer.atlassian.com/server/jira/platform/creating-a-custom-field-in-jira/

AnupamS · Answer

Thank you @Nic Brough -Adaptavist-  . What I am struggling with is identifying where do I define the value to be exported. Any quick guesses??

Nic Brough -Adaptavist- · Answer

Your custom field type plugin has a bug - it's returning the field id instead of the content in the template used for export.  See https://developer.atlassian.com/server/jira/platform/creating-a-custom-field-in-jira/ for where to correct it.