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What does Atlassian consider a "User" when looking a pricing for apps?

Im a bit confused at what vendors consider as "Users" as to determine the monthly pricing for there apps? Is it number of agents or customers ?

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Miguel Jesus _Team Files_

Hi Rob. It's the number of agents Cheers!

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Miguel Jesus _Team Files_

Hi Rob. It's the number of agents Cheers!

understood...Thank you sir

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