How often is Confluence auto-saving while I'm editing?

Question

I use the new editor.  Every time I edit a page in Confluence, when I click 'Publish' I get a message that flashes up quickly that says 'Hold on. We're still saving your changes.'  Even if I haven't made changes for several minutes and have simply been reviewing what I have done before clicking Publish.

Sometimes, my changes are not there after I click Publish.  Other times they are.

It is most confusing.

How often does the auto-save save? Or am I doing something wrong?

sarah.sheffield · Answer

Interesting - I created the page (pages) in question with the new editor - so I don't think it's a conversion issue.

I'll have a look at what happens incognito - thanks!

Mikael Sandberg · Answer

One more thing, have you tried and see if the same thing happens in an incognito window? Sometimes browser extensions can interfere with Confluence's micro services.

Mikael Sandberg · Answer

Do you know if the page you are editing originally was created with the old editor? I have seen that happen with converted pages, and in one case on our instance there was a html tag in the back end that was causing the issue when trying to save. If you contact Atlassian support they should be able to investigate what is going on.