When setting up Email request, Request type does not show up in drop-down box
does this article help - choose-a-request-type-for-email-requests ?
if you have the email setup click the ellipses in the top left under Email requests screen and choose Configure email request types
No, I have tried this, the issue is the request types I want do not show up in drop-down box at all.
Much appreciated
Make sure you have a Description field associated w/ each request type, or at least those that you want to use for emails.
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