Does anyone know if there is a way to send and receive emails from people that don´t have a jira account?
Thanks in advance
Hi @Praktikant PM
Can you provide some more information on what you want to achieve with these emails?Is it to
Without this information it is hard to provide you with meaningful advice. On a general note though if you want to interact with named individuals and to record the actions related to them it is best for them to be a user with a Jira account.
Regards
Phill
If you already have a JSD project, go to:
https://<yoursite>.atlassian.net/servicedesk/admin/<JSD project key>/customer-permissions
And choose "Anyone can send a request via the portal or <email address of portal>"
Also check the customer permissions section at: https://<yoursite>.atlassian.net/secure/admin/SDConfiguration.jspa
I’ll say setup a Jira service desk project and all that was mentioned by @Phill Fox should ensure you can communicate with none Jira license holders.
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