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Drop down value once selected on creation of issue should send a email to the desired user

Roja Gurram_ey6522

Hi All,

While creating the issue once we select a drop down value ( Yes/No ) for one custom field EMAIL should sent to the end/desired user.

For more Clear understanding If i select "Yes" as the drop-down value email have to go to specific user while am creating the issue.

Could someone please help on this ASAP.

Accepted answers

Radhika Vijji _Innovalog_

Hi Roja,

Yes. It is possible with JMWE. Add the Email issue post-function to the transition. Select/Add the recipients with the conditional execution script:

issue.getAsString("custom field name") == "Yes"

Regards,

Radhika

All comments

John Funk

Hi Roja,

You should be able to do that with Automation For Jira. How will the rule know which user to send the email to?

Roja Gurram_ey6522

Hi John,

Thanks for taking my question.

Is Automation For Jira is that separate Software ? Please let me know am not aware on these.

I heard from one of my friend this we can achieve it via postfunction Email Issue ( JMWE Addon ) in this postfunction we need to write a Groovy script either Boolean value is true/false. I don't know how do i need to give exact condition for the custom field value.

Can you please let me know.

Radhika Vijji _Innovalog_

Hi Roja,

Yes. It is possible with JMWE. Add the Email issue post-function to the transition. Select/Add the recipients with the conditional execution script:

issue.getAsString("custom field name") == "Yes"

Regards,

Radhika

John Funk

Automation For Jira is an add-on for Server. There is a Lite version that is Free or a more fully functioning version that is paid.

See Radhika's response below, she will surely get you taken care of with JMWE :-)

Roja Gurram_ey6522

Hi Radhika,

Thank you for the clear solution.

1) I have a question SUBJECT is mandatory what could we need to keep for better understanding as per the procedure for JMWE Add-on.

2) I have attached screenshot's for your reference and let me know whether i have choosen correct or not ?

3) Also is it possible that if ‘Yes’ is selected that an "Email" with the "Attachment" is sent to a desired email address?

I hope you will definitely help me on this. Thanks in advance!!

Roja Gurram_ey6522

John,

Thanks for your detailed information.

Sure, she can help out on this.

Radhika Vijji _Innovalog_

Hi Roja,

The Subject is mandatory and it can be any text, including optional Groovy template markup. Please click on "Expected Value" of the Groovy editor to see the expected value for the Subject field
Yes. The configuration looks correct. Here is the documentation for this post-function https://innovalog.atlassian.net/wiki/spaces/JMWE/pages/139896954/Email+Issue
You need to upgrade to the latest version of JMWE to send attachments in the email issue post-function. You should use the last option "Attachments returned by a Groovy script:" to control the sending of the attachments based on the field value.

Regards

Radhika

Roja Gurram_ey6522

Hi Radhika,

Awesome, Thanks a lot for your help and quick response.

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