nav[aria-label="Primary Navigation"] { padding: 0; & ul { list-style: none; width: 100%; display: flex; flex-direction: row; justify-content: start; align-items: start; gap: 30px; padding: 0; & li { margin: 0; } & ul li { list-style: none; } } }

My Custom Fields are Grayed Out

Andrews_iqbso0

Hi All,

I am using custom field in my Jira instance, Actually, these two fields are grayed out I am unable to Edit or Configure the fields as it's showing grayed out.

Could you please let me know the process, i want to configure the field and add the field values?

Accepted answers

Mathis Hellensberg

Have you done any Javascript in the field description or announcement banner?

John Funk

Hi @Andrews - Do you have any idea what the id is for the custom field that you created? Do you use it in any Automation or other place that you might have the id?

All comments

Mathis Hellensberg

Have you done any Javascript in the field description or announcement banner?

Andrews_iqbso0

Hi @Mathis Hellensberg - No, I haven't done any JavaScript in the description and announcement manner.

Now the field is grayed out so how can i check the field description??

Andrews_iqbso0

@Mathis Hellensberg - I have checked in the field configuration. There is no JavaScript in the field description.

Mathis Hellensberg

Is the instance hanging after you search for your fields? Usually they are only greyed out for a split second while it's searching..

John Funk

Hi @Andrews - Do you have any idea what the id is for the custom field that you created? Do you use it in any Automation or other place that you might have the id?

Andrews_iqbso0

Hi John,

Yes, i know the Root Cause field id cf[10904] . I am using Script Runner and JMEW addon but i have not done any automation or post function with the Root Cause field.

Regards,

Andrews

John Funk

Then go into the Configuration for a field that you can get to.

Once there, replace the id for that field in the URL with 10904 and see if it will let you get to the configuration that way.

Andrews_iqbso0

Hi @John Funk - Noted... Thanks much I missed this key point. I am able to view the configurations and context of the field.

Thanks for your quick help.

Welcome!

It looks like you're new here. Sign in or register to get started.

Quick Links

Find more posts tagged with

server

custom-field

jira-software

jira-software-server