Where is JIRA service desk data center in the world? Can we choose where we want to host?

bessie91

Hi:

May I know below questions regarding JIRA service desk, due to our company has very restrict policy of data protection:

1. where is JIRA service desk data center in the world?
2. can we choose which geo we want to host in?
3. what is backup mechanism? local redundant or geo redundant?
4. if our user in virtual private cloud, how to whitelist ip address to allow user access?

Thank you very much. 

Pavel Junek

Hi @bessie91,

Welcome to Atlassian Community!

• Atlassian has prepared a page that can provide answers to some of your questions - Cloud hosting infrastructure 
• Prices and more information about specific Atlassian Cloud options can be found at Jira Service Desk pricing  
• You can find the most information on security, data storage, etc. at Security practices 
• At question 4) please see Atlassian cloud IP ranges and domains 

Cheers,

Pavel