Outgoing Mail SMTP Server Issue

Question

While I was trying to configure outgoing mail.. It Showing these Error Always !!

I given the appropriate details in every field. Even though its showing me this ERROR

Unfortunately no connection was possible. Review the errors below and rectify:

* SocketTimeoutException: Read timed out

I am very new to jira. Please help me to resolve this issue !!

Thank You !!

Mukesh_Nandan · Answer

Now I Got A Solution For That !!

Thank You !!

Muhammad Ramzan_Atlassian Certified Master_ · Answer

First question: which Service Provider you are using, its better if you please share the image here.

Now there could be multiple reasons.

* If you using google, then there could be security restrictions on google account
* If you using smpt , mail server access is blocked
* You antivirus is blocking the traffic

Nic Brough -Adaptavist- · Answer

This means your Jira server cannot reach your mail server.  Either you've given it the wrong server connection details, or the server is blocked by your network.