Jira Portfolio - Team field question

Question

All,

My customer use case is to set the Team field to value 1215 when the issue is created if the Team field is left empty. I've tried a couple of different approaches but none is working as hoped:

#1 - Edit Issue Fields

#2 - Set Entity Property

Neither is working.

Any ideas? Happy to share Audit Log messages as needed.

Ruben Dewyngaert · Answer

Shame it's hard-coded, but it works like a charm, thanks!

Julian Antuña · Answer

Hi! This is what we did and works perfectly (you need to check the id of the tempo field first)

Craig Johnson_qxfiv6 · Answer

Tony,

You almost had it with the first example above.

I got this working using your first example, however I needed to change from using "When issue created".  Instead, I used "When: Value changes for" changes to the Summary field (and for All issue operations).

Reason for this is that the issue key doesn't exist when the Edit issue field was firing.

Hope this helps.

Craig