Python JIRA API

Question

We have developed some code to contact JIRA using Python and jira2.0 python packge

anyway sometimes we got "We cannot instantiate empty resources: {}" error in the log. any clues on this ?

Nic Brough -Adaptavist- · Answer

You'll need to go through your code to work out where the empty resource is being returned.

kanchana wijerathna · Answer

Also this is not for all tickets, but sometimes we are getting this error, and it was not there in the staging server. this happens only after production push

kanchana wijerathna · Answer

Hi Nic,

Error coming from one of below methods

def sync_comments(issueSource,issueDestination,instanceSource,instanceDestionation,last_run_time,last_run_time_upper_bound,side):
    logging.info("Synchronizing issue comments - new issues")
try:
        issue = instanceSource.issue(issueSource.key)
        comments = issue.fields.comment.comments
for comment in comments:

if comment.author.name != 'lse_jira_sync_user' and comment.author.name != 'lse_sync_user':
                instanceDestionation.add_comment(issueDestination, build_comment(comment, side))
except JIRAError as e:
        logging.info(e)
print(e)

def sync_attachments(issueSource,issueDestination,instanceSource,instanceDestionation,last_run_time,last_run_time_upper_bound):
    logging.info("Synchronizing issue attachments - new issues")
try:
        issue_source = instanceSource.issue(issueSource.key)
for attachment in issue_source.fields.attachment:
if attachment.author.name != 'lse_jira_sync_user' and attachment.author.name != 'lse_sync_user':

image = attachment.get()
                jira_filename = attachment.filename
with open("attachments/" + jira_filename, 'wb') as out_file:
                    out_file.write(image)
with open("attachments/" + jira_filename, 'rb') as f:
                    instanceDestionation.add_attachment(issueDestination,f)
if os.path.exists("attachments/" + jira_filename):
                    os.remove("attachments/" + jira_filename)

except JIRAError as e:
        logging.info(e)
print(e)