I have a few people in my organization who cant tag/mention users. They are in a group that has the "Browse Users" permission enabled. Its a group of about 40 people and only 2 that i know of cant do it. I haven't heard back from anyone else yet but I can do it and so can a few other users in there. What else am i missing?
I just created a ticket to test and make sure i can tag/add as a watcher and I was not able to add one of those people as a watcher and i cant tag them in the comments. The other user i was able to do both. They both have access to Jira Service Desk, the one i can tag is a "team member", the one i cant is a "customer".
