Can I tag a person when leave a comment via Slack?

Question

Hi,

I have a question regarding Slack integration with Jira. Can I tag a person when leaving a comment on Jira via Slack?

Daniel Eads · Answer

Hi @Dylan McSparren , welcome to the Community!

Thanks for indicating you're interested in @mentioning Jira users from Slack. I've created API-450 on our public Jira to track this suggestion. Cheers!

Dylan McSparren · Answer

@Daniel Eads I know this is an old post, but that is exactly the use case I am wondering about.

Basically if someone tags me in jira, I get that notification in slack and use the integration to comment back, am I able to tag the jira user in my comment via slack?

Daniel Eads · Answer

Hi Donata,

Unfortunately because of the differing id's between Slack and Jira, I'm not aware of any integrations that allow you to easily tag someone. Jira Cloud's pre-bundled Slack connector does some authentication flows when you try to use it for the first time for this reason.

I would like to make sure we understand the case here though. To be clear, is the case that you're:

* In Slack
* Adding a slack message as a comment to an issue using the "Add to issue" action

and
* want a Jira user to be @mentioned (which would trigger a notification from Jira) ?

To be clear - this isn't currently possible to my knowledge. If that's somehow different than what you're hoping to do, I'd love to know to get the use-case documented!

Thanks,
Daniel