nav[aria-label="Primary Navigation"] { padding: 0; & ul { list-style: none; width: 100%; display: flex; flex-direction: row; justify-content: start; align-items: start; gap: 30px; padding: 0; & li { margin: 0; } & ul li { list-style: none; } } }

How can I use my own SMTP server

prh_6mvz5w

When I go to the item in "Settings | System | Email | Outbox", I can only disable and enable the SMTP settings.

These are obviously only the default settings.

But I want to use my own SMTP server here.

How can I do that? Who can help me?

Thanks for your answers...

-prh

Accepted answers

Hernan Halabi - Elite IT Consulting Group

@prh in cloud you use your own email accounts to manage service desk projects not the main outgoing mail from the environment. Server or datacenter versions allow you to change that as well

All comments

Hernan Halabi - Elite IT Consulting Group

@prh in cloud you use your own email accounts to manage service desk projects not the main outgoing mail from the environment. Server or datacenter versions allow you to change that as well

prh_6mvz5w

I'm not sure about that...

I can't find this setting on my computer - I can only switch the SMTP server on or off, but I can't configure it...

Is this different for you?

-prh

Hernan Halabi - Elite IT Consulting Group

No, as I mentioned cloud won't allow you to change the SMTP, but if you go to a project settings of a service desk project you can setup your domain account to receive emails from that account as Jira tickets. This is an incoming service rather than outgoing email solution. The one for the SMTP is only available on server and datacenter solutions

prh_6mvz5w

Thank you, then I have understood you correctly now!

;-)

-prh

Welcome!

It looks like you're new here. Sign in or register to get started.

Quick Links

Find more posts tagged with

cloud

jira-service-desk

smtp