Shows the following error while loading a page "Something's gone wrong. Our team has been notified, if the problem persists, please contact atlassian support".
Can you clarify me what is this all about?
Hello @Nareshkanna_K,
Welcome to Atlassian Community!
Just for a better understanding of the issue, I would like to know more details about the steps you are following.
Is it happening on a specific page?
Is it happening to other users?
Please, open the developer tools on your browser while following the steps to replicate the issue and check if it shows any additional errors.
Regards,Angélica
This is happening for a specific add-on page only. The output for the page is coming when loaded the link directly in browser. But when it is loaded in Jira, it throws an error. Attached the screenshots.
Thank you for the details and screenshots, Nareshkanna.
Can you check with your administrator if there are no updates for this add-on?
Also, to be honest, I didn't find this add-on on our marketplace, so I'm not sure what can be causing this issue, because I couldn't test.
Please, talk to your administrator and also, let us know the name of the vendor of the add-on, so we can also check their documentation or similar issues.
Hi Angelica,
We were using our own customized Add-on in JIRA for quite a long time. We upload the app URL to the to JIRA (settings ->Manage apps -> apps -> upload app) with development mode enabled.
Software used for hosting: Ngrok, NodeJS
For the past few weeks we are not able to load it.
Error:
https://community.atlassian.com/t5/Jira-Core-questions/While-loading-the-jira-page-it-shows-error/qaq-p/1397053?utm_campaign=&utm_content=post&utm_medium=email&utm_source=atlcomm#M50776
Can you please check and tell what would possibly cause this error to come up on console.
ThanksAbirami Selvaraj
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