We are about to launch JSD with multiple service desks in the portal. I had been looking for a way to control the order in which the tiles for the different service desks appeared, but was unable to find any information at all, so I gave up.
Today I noticed that some of them have moved (no changes have been made to the system settings). My theory is that the tiles are dynamically reordered based on usage/volume of issues. Can anyone confirm if that is correct?
