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Why have I suddenly stopped receiving email notifications? - urgent

anat_9z8t2d

It seems like, suddenly, I stopped receiving email notifications about... everything. It applies to JIRA as well.

I've everything enabled, but for some reason not getting anything.

Any idea why and more importantly - how this can be fixed??! Super urgent!

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edwin vasquez_f9df79

Hello @anat

Is this happening for all users or just you? Have you checked to make sure they are not going to spam or sub folder?

anat_9z8t2d

Hi @edwin vasquez

I think just for me, and yes - it's nowhere to be found. No subfolders, no spam... nothing.

edwin vasquez_f9df79

Do you have access to your mail system to do a mail trace or maybe check the email security quarantine queues? Sometimes an email can be sent but quarantined by the mail systems.

anat_9z8t2d

You mean it may have been stuck on the email side and not Confluence?

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