Unable to configure Reverse proxy for JIRA in Windows

Question

Hi I am trying to configure Reverse proxy with http://jira.ourcompany.com but i am unable to configure with that name. I am using self certified certificate. i can access with host name but unable to access from proxy name. the following connector code configured in server.xml file Typing in jira.company.com:8080 redirects to the secure URL https://jira.company.com:8080` But I get the response in Chrome "This web page is not available" Can anyone help point out what I've done wrong please. Thanks in advance.

Nic Brough -Adaptavist- · Answer

Ok, that tells us the problem is on the proxy, not the Jira connector.  You'll need to look at how that is set up to proxy between Jira and the world.

VENKATESHWARARAO_85ra00 · Answer

Nic -

Thank you for the reply. I have removed ssl connector from server.xml file and i have added proxyName and proxyPort to connector but still not able to access using proxyName. The following is my connector code

Could you please help is any other file i need to change.

Thanks in advance.

Nic Brough -Adaptavist- · Answer

There's not enough information here for us to give you much advice.

I would try to get the proxy to work without SSL first.  Instead of redirecting http to https, can you turn that off and see what you get on http://jira.company.com:8080 ?

If that responds, we know the problem is SSL.  If it does not (and I suspect it won't), then the problem is with the proxy connection to Jira