I do not see an "Add Organization" button under CUSTOMERS - all I have is "Add Customer"

eli.l

Documentation des not indicate I need to enable anything or that organizations functionality may not be available

 

Thank you!

Angélica Luz

Hello Eli,

Welcome to Atlassian Community!

On classic or next-gen service desk projects, it's not necessary to enable anything to add organizations.

You can find the option on the customers' page:

• Add an organization to a service desk project

If you can't find the option, please send us a screenshot, so we can better understand what appears on your site.

Regards,
Angélica