Ordering of notes - internal note and Reply to customer comments

Dave_goio7w

Is there a way I can customise my profile so that  I can reorder the notes so the newest note is at the top of the notes.

 

For tickets with a lot of comments I find it a little frustrating that I have to scroll down past the older notes to view the latest note. - it would be easier to see the latest comment at the top of the pile - so to speak.

 

Many thanks in advance 

Angélica Luz

Hello Dave,

Thank you for reaching out to Atlassian Community!

The comment order can be changed only by an administrator and it's applied to all users. Also, this option currently, doesn't work for the new issue view.

There are feature requests suggesting improvements for that:

• Store comment sort order in user profile
• Ability to change comment order (newest at top VS newest at bottom) in the new issue view
• Configuring the 'jira.issue.actions.order' property on Jira's Advanced Settings page has no effect in the new Issue detail view
• Ability to sort activities when using the new issue view

Please, click on vote and watch to receive updates about the feature.

Regards,
Angélica